Customer Service
Shipping
Standard Shipping (3-5 business days):
All domestic orders will be shipped via standard shipping at a flat rate of $8.00, except for the luggage. The fee for Standard Shipping will automatically apply in the shopping cart at checkout however, additional fees will be applied for the shipping of the travel bags.
International Shipping: Additional fees may apply.
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Express Shipping:
Please call us at 302-494-4173 if you need express shipping. Additional fees may apply.
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​Secure Ordering & Payment Options
All authorized orders for in-stock merchandise placed Monday-Friday will ship out in 2-3 business days, pending any unexpected delays.
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V Accessory Collection accepts the following forms of payment:
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Visa
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MasterCard
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Discover
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American Express
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Returns & Refunds
** V Accessory Collection - Guarantee **
It's simple! We want you to love everything you buy from us. However, if you are not completely satisfied with your purchase, please return it to us within 7 days for a prompt and courteous exchange or refund. Sorry, postage and handling charges are not refundable as well return postage is the responsibility of the customer. All returns must be shipped with a service that trackable (i.e. Fed Ex, UPS, USPS w/tracking, etc.).
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** All Curve V Body Contouring Services are final sale; non-refundable. **
** All Afterpay and Paypal Installment purchases are non-refundable. **
V Accessory Collection - 7 Day Return Policy
Returns made within 7 days of purchase are graciously accepted! Returned or exchanged merchandise must have all tags attached, unworn, undamaged, or defective. Upon receipt, item(s) are inspected to confirm there is no damage before refund or exchange is granted. If damage is detected, a refund/exchange will not be granted.
How to Process a Return
Please call 302-494-4173 within 7 days of your purchase to speak with a representative to receive a Return Authorization (RA) number. Once you have this number you will need to include it on the return form enclosed in the package as well as exterior of the returned package. We will not accepts returns that do not have an RA# on the package exterior. We will not grant an RA# to return requests not made with 7 days of the receipt of your purchase. We will not accept returned items with an RA# beyond 21 days of purchase.
Example Return Address Label:
V Accessory Collection - RA# 12345
123 Anywhere Street
Wilmington, DE 19800
Final Sale
All Clearance and Consignment Merchandise are final sale. All Clearance and Consignment Merchandise may not be returned or exchanged.
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All Curve V Body Contouring Services are final sale; non-refundable.